I try and make sure when I receive bad service from a company, that I communicate it as an incentive for those companies to get better (cf. bloggers talking about Kryptonite locks) but in this case, you may not have a choice.
I won a bid on eBay and the guy after much groaning about Paypal charges (my heart bleeds…you set the price, if someone wins at that price you don’t keep moaning about it to them!) and prevaricating eventually sent it via USPS. It arrived a week late via Parcelforce, obviously the UK end of the deal. After about 5 calls at my expense I’ve not got my parcel and been told conflicting things (it has a customs charge, which apparently now cannot be paid at the Post Office?) and had 3 delivery attempts, with the 3rd one them arriving late (I was there until 11am and it was a morning delivery) with them not ringing the bell as someone was in. And they can’t deliver to a Post Office near where I work without incurring a large charge and 3-5 days, when I won’t be here.
May the parcelforce not be with you, I say…eventually I might get this parcel, before Xmas maybe…the ironic thing is, I didn’t want this item, but won it anyway. Sigh.
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